Security via the MTANDAO® Safe Pay Escrow system.
Safe Pay Guarantee:
Refunds are managed by MTANDAO® only if the request is deemed reasonable and compliant with our standards.
Ineligibility:
No refund will be granted for delivery address changes after confirmation or if the customer is absent during delivery.
Timeline:
Funds approved for refund are credited back to your Safe Pay wallet or via the original payment method according to our partner banking delays.
